Several weeks ago I had a discussion with a photographer about getting a designation with a national photography organization, then two weeks ago another photographer came in asking almost the same thing and again last week another photographer asked how to get a designation like Professional or Master Photographer. I thought this was funny then today while reading a news feed I see a photographer using the designation of Master Photographer so I did some research on what does all this mean – names like Professional or Master when it comes to photography.
Great Customer service, it has been a while since I was able to add to my list of companies that give exceptional service but today I did find one. On the weekend I was on my way back from Waterton and got a rock chip in the windshield. Called Benchmark glass and was told that they could fix it, and would take about 30 minutes, he told me to swing by around 10:30 and they would see what they could do. Unfortunately I was not able to make it then but decided later when I had to drop off some items close by that I would stop in and see if they were busy. Found that they were booked solid and I told them that I would come back tomorrow. Well to help stopping the chip / crack from spreading they have little stickers that you can put over the rock chip to keep water from getting in and hopefully stop the spread. What a GREAT idea! I may not be able to get in to get the chip fixed (as much my fault for not having time today to do it as anything) but at least with the sticker (I call it a Band Aid for my car) that I can prevent further spread. It may not cost a lot to provide these but it is a great idea for the customer. I would suggest to anyone that has a good windshield to stop by and get a set of these to keep in the car, they are free and can prevent a lot of extra costs. Funny how great customer service can be provided by the littlest things!